- Address Pangsapuri Mawar, Seksyen 5, Puchong
- State Selangor
- Date of Birth July 29, 1991
- Gender Female
- Residency Status Malaysian
- Marital Status Single
- Expected Salary(RM) 3200.00
- Availibilty (Notice period) Immediately
- Plan to relocate? Yes
- Preferred Job Types Full Time, Part Time
- Preferred Location Putrajaya, Selangor, Wilayah Persekutuan
- Able to work overseas? No
02/2021 - 06/2022
- Regaltech Sdn BhdPublic Complain Officer
* Working with complainants, people receiving care and approved providers to identify concerns and develop options to achieve resolution.
* Managing calls which can include handling difficult conversations.
* Using a range of complaint resolution techniques including early resolution, service provider resolution, conciliation and investigation.
* Preparing detailed reports, correspondence, recommendations and for client meetings.
* Developing positive and collaborative working relationships with team members and internal and external stakeholders.
* Contributing to the priorities of a team effectively managing individual caseloads.
Language & Skills