My Resume ShortList 19 views

My Resume - MNG

My Resume


SHAMILY A/P NESARAJAH


About Me

  • Address Pangsapuri Mawar, Seksyen 5, Puchong
  • State  Selangor
  • Date of Birth July 29, 1991
  • Gender Female
  • Residency Status Malaysian
  • Marital Status Single
  • Expected Salary(RM) 3200.00
  • Availibilty (Notice period) Immediately
  • Plan to relocate? Yes
  • Preferred Job Types Full Time, Part Time
  • Preferred Location Putrajaya, Selangor, Wilayah Persekutuan
  • Able to work overseas? No

Education

03/2009
Segi College Diploma

Diploma in Nursing


Work Experience

02/2021 - 06/2022
Regaltech Sdn BhdPublic Complain Officer

* Working with complainants, people receiving care and approved providers to identify concerns and develop options to achieve resolution.
* Managing calls which can include handling difficult conversations.
* Using a range of complaint resolution techniques including early resolution, service provider resolution, conciliation and investigation.
* Preparing detailed reports, correspondence, recommendations and for client meetings.
* Developing positive and collaborative working relationships with team members and internal and external stakeholders.
* Contributing to the priorities of a team effectively managing individual caseloads.


Language & Skills

English
100%
Tamil
100%
Malay
100%
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